A AgentStackPro
Comparisons
CRM & Sales · 2026 Comparison

Pipedrive vs Zendesk Sell

Last Updated: 2026-05-14

Which CRM & Sales tool is right for your business in 2026? We compared 20 features across pricing, integrations, ease of use, and more.

Pipedrive

CRM & Sales

"Pipedrive is a sales management tool designed to help sales teams manage their pipelines and automate repetitive tasks, ultimately increasing efficiency and closing rates."

Visit Pipedrive →

Zendesk Sell

CRM & Sales

"Zendesk Sell is a sales CRM that streamlines the communication and sales processes for teams, enhancing productivity and improving customer relationships."

Visit Zendesk Sell →

🏆 Winner for Small Business

Pipedrive

Pipedrive is better for small businesses due to its cost-effective pricing and strong automation features.

Try Pipedrive Free →

✅ Pipedrive is best for…

  • • Budget-friendly pricing
  • • Robust automation capabilities
  • • Intuitive user interface

✅ Zendesk Sell is best for…

  • • Basic CRM functionalities
  • • Strong customer support
  • • Simplicity in use

🏆 Winner for Mid Market

Pipedrive

Pipedrive excels in mid-market scenarios due to superior reporting and customization options.

Try Pipedrive Free →

✅ Pipedrive is best for…

  • • Customizable reports
  • • Comprehensive CRM features
  • • Effective lead management

✅ Zendesk Sell is best for…

  • • Basic integration needs
  • • Standard reporting tools
  • • Good usability

🏆 Winner for Enterprise

Pipedrive

Pipedrive is the recommended tool for enterprises due to its advanced integrations and customization features.

Try Pipedrive Free →

✅ Pipedrive is best for…

  • • Extensive third-party integrations
  • • Advanced sales forecasting
  • • Robust API functionality

✅ Zendesk Sell is best for…

  • • Standard CRM features
  • • Basic support options
  • • Limited customization

Pricing Plans

Pipedrive Plans

Essential $15/mo
Advanced $29/mo
Professional $59/mo
Enterprise $99/mo

Zendesk Sell Plans

Team $19/mo
Professional $49/mo
Enterprise $99/mo

Feature Comparison

Feature Score Summary

20 features compared across 19 categories

20 Pipedrive wins
0 Ties equal
0 Zendesk Sell wins

CRM Features

1 feature
Contact Management Pipedrive wins

Pipedrive

Yes

Zendesk Sell

Yes

Email Integration

1 feature
Email Tracking Pipedrive wins

Pipedrive

Yes

Zendesk Sell

Yes

Analytics

1 feature
Reporting Tools Pipedrive wins

Pipedrive

Customizable Reports

Zendesk Sell

Built-in Reports

Pricing

1 feature
Monthly Cost Pipedrive wins

Pipedrive

$12

Zendesk Sell

$19

Mobile Access

1 feature
Mobile App Availability Pipedrive wins

Pipedrive

Yes

Zendesk Sell

Yes

Automation

1 feature
Workflow Automations Pipedrive wins

Pipedrive

Yes

Zendesk Sell

No

User Experience

1 feature
Ease of Use Pipedrive wins

Pipedrive

Intuitive UI

Zendesk Sell

Standard UI

Integrations

1 feature
Third-Party Integrations Pipedrive wins

Pipedrive

100+ integrations

Zendesk Sell

65+ integrations

Customization

2 features
Custom Fields Pipedrive wins

Pipedrive

Yes

Zendesk Sell

Yes

Dashboard Customization Pipedrive wins

Pipedrive

Fully Customizable

Zendesk Sell

Customizable

Performance

1 feature
Speed Pipedrive wins

Pipedrive

Fast

Zendesk Sell

Moderate

Security

1 feature
Data Encryption Pipedrive wins

Pipedrive

Yes

Zendesk Sell

Yes

Sales Management

1 feature
Lead Scoring Pipedrive wins

Pipedrive

Yes

Zendesk Sell

No

Collaboration

1 feature
Team Collaboration Features Pipedrive wins

Pipedrive

Yes

Zendesk Sell

Limited

Support

1 feature
Customer Support Channels Pipedrive wins

Pipedrive

Email, Chat, Phone

Zendesk Sell

Email, Chat

Data Migration

1 feature
Data Import Capabilities Pipedrive wins

Pipedrive

Easy

Zendesk Sell

Standard

Forecasting

1 feature
Sales Forecasting Pipedrive wins

Pipedrive

Advanced Forecasting

Zendesk Sell

Basic Forecasting

API Access

1 feature
API Functionality Pipedrive wins

Pipedrive

Extensive APIs

Zendesk Sell

Standard APIs

Lead Management

1 feature
Lead Nurturing Pipedrive wins

Pipedrive

Yes

Zendesk Sell

Limited

Learning Resources

1 feature
Training Resources Pipedrive wins

Pipedrive

Comprehensive

Zendesk Sell

Standard

Frequently Asked Questions

Which is cheaper, Pipedrive or Zendesk Sell?

Pipedrive is generally more affordable, with starting prices at $15/month compared to Zendesk Sell's $19/month.

Who is Pipedrive best suited for?

Pipedrive is highly recommended for businesses that specifically need: budget-friendly pricing, robust automation capabilities, intuitive user interface.

When should I choose Zendesk Sell instead?

Zendesk Sell is the better choice if your primary focus is: basic crm functionalities, strong customer support, simplicity in use.

What is the final verdict on Pipedrive vs Zendesk Sell?

Pipedrive is better for small businesses due to its cost-effective pricing and strong automation features.

Compare Alternatives

See how Pipedrive and Zendesk Sell stack up against other top tools.

View all comparisons →
CRM & Sales

Apollo.io vs Pipedrive

Read comparison
CRM & Sales

HubSpot vs Pipedrive

Read comparison
CRM & Sales

Keap vs Pipedrive

Read comparison

Want to see the bigger picture?

We've compiled the ultimate buyer's guides comparing the top tools across every major B2B category. See how these platforms rank against the entire market.

Browse All Guides →
Try Pipedrive Try Zendesk Sell