Last Updated: 2026-05-14
Which CRM & Sales tool is right for your business in 2026? We compared 19 features across pricing, integrations, ease of use, and more.
"Keap is a CRM and marketing automation software designed to help small businesses grow through effective customer relationship management and marketing efforts."
"HubSpot is a leading inbound marketing, sales, and service software that provides the tools needed for customer engagement and marketing automation."
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🏆 Winner for Small Business
HubSpot
Tool B is the clear winner for small businesses due to its affordability and extensive features.
🏆 Winner for Mid Market
HubSpot
Tool B is the preferred option for mid-market businesses thanks to its advanced features and support.
🏆 Winner for Enterprise
HubSpot
Tool B excels for enterprise due to its scalability and feature-rich environment.
19 features compared across 16 categories
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Contact Management | Basic contact management features. | Advanced contact management with segmentation. | HubSpot |
| Pipeline Management | Simple pipeline tracking. | Custom pipeline stages. | HubSpot |
Keap
Basic contact management features.
HubSpot
Advanced contact management with segmentation.
Keap
Simple pipeline tracking.
HubSpot
Custom pipeline stages.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Email Marketing | Basic email campaigns. | Advanced email marketing features. | HubSpot |
| Lead Scoring | Basic lead scoring. | Advanced lead scoring with behavioral data. | HubSpot |
Keap
Basic email campaigns.
HubSpot
Advanced email marketing features.
Keap
Basic lead scoring.
HubSpot
Advanced lead scoring with behavioral data.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Third-Party Integrations | Limited integration options. | Wide range of third-party integrations. | HubSpot |
Keap
Limited integration options.
HubSpot
Wide range of third-party integrations.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| User Interface | Simplistic interface. | Modern and user-friendly interface. | HubSpot |
Keap
Simplistic interface.
HubSpot
Modern and user-friendly interface.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Affordability for Small Business | More affordable tiers. | Higher pricing model. | Keap |
Keap
More affordable tiers.
HubSpot
Higher pricing model.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Support Options | Limited support options. | Comprehensive support options. | HubSpot |
Keap
Limited support options.
HubSpot
Comprehensive support options.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Analytics Dashboards | Basic dashboards. | Advanced analytics and reporting. | HubSpot |
Keap
Basic dashboards.
HubSpot
Advanced analytics and reporting.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Task Automation | Basic task automation. | Advanced task automation. | HubSpot |
| Workflow Automation | Basic workflows. | Complex workflows creation. | HubSpot |
Keap
Basic task automation.
HubSpot
Advanced task automation.
Keap
Basic workflows.
HubSpot
Complex workflows creation.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Custom Fields | Basic custom fields. | Extensive custom field options. | HubSpot |
Keap
Basic custom fields.
HubSpot
Extensive custom field options.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| User Limitations | User limits on lower tiers. | Scalable for larger teams. | Keap |
Keap
User limits on lower tiers.
HubSpot
Scalable for larger teams.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Engagement Tools | Basic engagement tools. | Comprehensive engagement options. | HubSpot |
Keap
Basic engagement tools.
HubSpot
Comprehensive engagement options.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Mobile Accessibility | Basic mobile app. | Feature-rich mobile app. | HubSpot |
Keap
Basic mobile app.
HubSpot
Feature-rich mobile app.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| E-Commerce Features | Limited e-commerce features. | Robust e-commerce capabilities. | HubSpot |
Keap
Limited e-commerce features.
HubSpot
Robust e-commerce capabilities.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Team Collaboration Tools | Basic collaboration tools. | Advanced team collaboration features. | HubSpot |
Keap
Basic collaboration tools.
HubSpot
Advanced team collaboration features.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Educational Resources | Limited resources. | Extensive resources and training. | HubSpot |
Keap
Limited resources.
HubSpot
Extensive resources and training.
| Feature | Keap | HubSpot | Winner |
|---|---|---|---|
| Multilingual Support | Limited multilingual support. | Comprehensive multilingual support. | HubSpot |
Keap
Limited multilingual support.
HubSpot
Comprehensive multilingual support.
HubSpot has a free tier available, whereas Keap begins at $79/month.
Keap is highly recommended for businesses that specifically need: affordability for startups, basic crm needs, simplistic approach to sales and marketing.
HubSpot is the better choice if your primary focus is: advanced contact management, email marketing and automation, comprehensive support and training.
Tool B is the clear winner for small businesses due to its affordability and extensive features.
See how Keap and HubSpot stack up against other top tools.
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