CRM & Sales · 2026 Comparison

Pipedrive vs Close

Last Updated: 2026-05-14

Which CRM & Sales tool is right for your business in 2026? We compared 19 features across pricing, integrations, ease of use, and more.

Pipedrive

CRM & Sales

"Pipedrive is a sales management tool designed to help sales teams manage their pipelines and track interactions with customers."

Visit Pipedrive →

Close

CRM & Sales

"Close is a CRM platform focused on sales teams, providing features to automate communication and improve sales workflows."

Visit Close →

View Comparison For

🏆 Winner for Small Business

Tie

Pipedrive wins for small businesses due to its user-friendly interface, comprehensive support options, and lower starting price.

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✅ Pipedrive is best for…

• Easy setup and user-friendly experience
• Comprehensive customer support features
• Lower pricing suitable for tight budgets

✅ Close is best for…

• Advanced lead management features
• Robust sales automation tools
• Effective built-in email marketing functionality

🏆 Winner for Mid Market

Tie

Close edges out in the mid-market segment, particularly due to its advanced automation capabilities and AI-powered forecasting.

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✅ Pipedrive is best for…

• Strong pipeline customization options
• Superior task management features
• Comprehensive reporting capabilities

✅ Close is best for…

• Advanced automation and workflows
• Powerful lead scoring tools
• Robust sales forecasting capabilities

🏆 Winner for Enterprise

Tie

Pipedrive leads in the enterprise segment with its extensive integrations and customizable solution.

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✅ Pipedrive is best for…

• Highly customizable features for large teams
• Comprehensive integration options
• Robust security measures

✅ Close is best for…

• Advanced automation suited for extensive sales processes
• AI-driven insights for strategic decision making
• Effective communication tools

Pricing Plans

Pipedrive Plans

Essential $15/mo

Advanced $29/mo

Professional $59/mo

Enterprise $99/mo

Close Plans

Starter $29/mo

Professional $99/mo

Business $199/mo

Feature Comparison

Sales Automation

2 features

Feature	Pipedrive	Close	Winner
Email Integration	Yes	Yes	Tie
Lead Scoring	Basic Scoring	Advanced Scoring	Tie

Email Integration Tie

Pipedrive

Yes

Lead Scoring Tie

Pipedrive

Basic Scoring

Advanced Scoring

Reporting

1 feature

Feature	Pipedrive	Close	Winner
Custom Reports	Yes	Yes	Tie

Custom Reports Tie

Pipedrive

Yes

User Interface

1 feature

Feature	Pipedrive	Close	Winner
Ease of Use	User-friendly	Complex	Tie

Ease of Use Tie

Pipedrive

User-friendly

Complex

Customer Support

1 feature

Feature	Pipedrive	Close	Winner
Live Chat Support	Available	Not Available	Tie

Live Chat Support Tie

Pipedrive

Available

Not Available

Integrations

1 feature

Feature	Pipedrive	Close	Winner
Third-party Integrations	Over 150	Over 50	Tie

Third-party Integrations Tie

Pipedrive

Over 150

Over 50

Automation

1 feature

Feature	Pipedrive	Close	Winner
Workflows	Basic Workflows	Advanced Automation	Tie

Workflows Tie

Pipedrive

Basic Workflows

Advanced Automation

Pricing

1 feature

Feature	Pipedrive	Close	Winner
Starting Price	$15/user/month	$29/user/month	Tie

Starting Price Tie

Pipedrive

$15/user/month

$29/user/month

Customization

1 feature

Feature	Pipedrive	Close	Winner
Pipeline Customization	Highly Customizable	Moderately Customizable	Tie

Pipeline Customization Tie

Pipedrive

Highly Customizable

Moderately Customizable

Forecasting

1 feature

Feature	Pipedrive	Close	Winner
Sales Forecasting	Basic Forecasting	AI-Powered Forecasting	Tie

Sales Forecasting Tie

Pipedrive

Basic Forecasting

AI-Powered Forecasting

Mobile Access

1 feature

Feature	Pipedrive	Close	Winner
Mobile App Functionality	Full Features	Limited Features	Tie

Mobile App Functionality Tie

Pipedrive

Full Features

Limited Features

Data Management

1 feature

Feature	Pipedrive	Close	Winner
Data Importing Options	CSV and API	CSV only	Tie

Data Importing Options Tie

Pipedrive

CSV and API

CSV only

Lead Management

1 feature

Feature	Pipedrive	Close	Winner
Lead Importing	Bulk Import	Limited Import	Tie

Lead Importing Tie

Pipedrive

Bulk Import

Limited Import

Collaboration

1 feature

Feature	Pipedrive	Close	Winner
Team Collaboration Tools	Available	Minimal	Tie

Team Collaboration Tools Tie

Pipedrive

Available

Minimal

Performance Tracking

1 feature

Feature	Pipedrive	Close	Winner
Activity Tracking	Comprehensive	Basic	Tie

Activity Tracking Tie

Pipedrive

Comprehensive

Basic

Security

1 feature

Feature	Pipedrive	Close	Winner
Data Security	High-Level Security	Standard Security	Tie

Data Security Tie

Pipedrive

High-Level Security

Standard Security

Training Resources

1 feature

Feature	Pipedrive	Close	Winner
Onboarding Assistance	Comprehensive	Limited	Tie

Onboarding Assistance Tie

Pipedrive

Comprehensive

Limited

Cloud Storage

1 feature

Feature	Pipedrive	Close	Winner
Document Storage	Unlimited Storage	Limited Storage	Tie

Document Storage Tie

Pipedrive

Unlimited Storage

Limited Storage

Email Marketing

1 feature

Feature	Pipedrive	Close	Winner
Built-in Email Marketing	No	Yes	Tie

Built-in Email Marketing Tie

Pipedrive

Yes

Frequently Asked Questions

Which is cheaper, Pipedrive or Close?

Pipedrive is generally more affordable, with starting prices at $15/month compared to Close's $29/month.

Who is Pipedrive best suited for?

Pipedrive is highly recommended for businesses that specifically need: easy setup and user-friendly experience, comprehensive customer support features, lower pricing suitable for tight budgets.

When should I choose Close instead?

Close is the better choice if your primary focus is: advanced lead management features, robust sales automation tools, effective built-in email marketing functionality.

What is the final verdict on Pipedrive vs Close?

Pipedrive wins for small businesses due to its user-friendly interface, comprehensive support options, and lower starting price.

Compare Alternatives

See how Pipedrive and Close stack up against other top tools.

View all comparisons →

CRM & Sales

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Pipedrive vs Close

Pipedrive

Close

✅ Pipedrive is best for…

✅ Close is best for…

✅ Pipedrive is best for…

✅ Close is best for…

✅ Pipedrive is best for…

✅ Close is best for…

Pricing Plans

Pipedrive Plans

Close Plans

Feature Comparison

Feature Score Summary

Sales Automation

Reporting

User Interface

Customer Support

Integrations

Automation

Pricing

Customization

Forecasting

Mobile Access

Data Management

Lead Management

Collaboration

Performance Tracking

Security

Training Resources

Cloud Storage

Email Marketing

Frequently Asked Questions

Which is cheaper, Pipedrive or Close?

Who is Pipedrive best suited for?

When should I choose Close instead?

What is the final verdict on Pipedrive vs Close?

Compare Alternatives

Apollo.io vs Pipedrive

Close vs Copper

Close vs Freshsales

Want to see the bigger picture?