Last Updated: 2026-05-14
Which Forms & Surveys tool is right for your business in 2026? We compared 18 features across pricing, integrations, ease of use, and more.
"Jotform is an online form builder that helps users create and manage forms and surveys quickly and easily, offering a wide range of templates and customization options."
"Zoho Forms is a versatile online form builder that enables users to design forms with ease, collect data, and analyze responses in real-time."
View Comparison For
🏆 Winner for Small Business
Jotform
Jotform is the overall winner for small businesses due to its stronger integration capabilities and customization options.
🏆 Winner for Mid Market
Zoho Forms
Zoho Forms wins in the mid-market segment as it offers better user support and collaborative features.
🏆 Winner for Enterprise
Jotform
Jotform is the winner in the enterprise segment due to its superior automation features and calculation logic.
18 features compared across 17 categories
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Drag and Drop Interface | Yes | Yes | Jotform |
| Template Library | Wide variety | Extensive selection | Jotform |
Jotform
Yes
Zoho Forms
Yes
Jotform
Wide variety
Zoho Forms
Extensive selection
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Third-party Integrations | 100+ integrations | Multiple integrations | Jotform |
Jotform
100+ integrations
Zoho Forms
Multiple integrations
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Payment Gateway Support | Multiple options | Limited options | Jotform |
Jotform
Multiple options
Zoho Forms
Limited options
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Free Tier Availability | Yes | Yes | Jotform |
Jotform
Yes
Zoho Forms
Yes
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| CSS Customization | Yes | Limited customization | Jotform |
Jotform
Yes
Zoho Forms
Limited customization
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| SSL Encryption | Yes | Yes | Jotform |
Jotform
Yes
Zoho Forms
Yes
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Built-in Analytics Tools | Yes | Basic analytics | Jotform |
Jotform
Yes
Zoho Forms
Basic analytics
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Customer Support Channels | Email, Chat, Phone | Email, Help Center | Jotform |
Jotform
Email, Chat, Phone
Zoho Forms
Email, Help Center
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Mobile Responsiveness | Highly responsive | Responsive | Jotform |
Jotform
Highly responsive
Zoho Forms
Responsive
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Multi-user Access | Yes | N/A | Jotform |
Jotform
Yes
Zoho Forms
N/A
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Conditional Logic | Yes | Yes | Jotform |
Jotform
Yes
Zoho Forms
Yes
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| GDPR Compliance | Yes | Yes | Jotform |
Jotform
Yes
Zoho Forms
Yes
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Email Notifications | Customizable notifications | Standard notifications | Jotform |
Jotform
Customizable notifications
Zoho Forms
Standard notifications
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| User Interface Design | Intuitive | Less intuitive | Jotform |
Jotform
Intuitive
Zoho Forms
Less intuitive
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Export to Multiple Formats | CSV, PDF, more | CSV, PDF | Jotform |
Jotform
CSV, PDF, more
Zoho Forms
CSV, PDF
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Form Calculation | Yes | No | Jotform |
Jotform
Yes
Zoho Forms
No
| Feature | Jotform | Zoho Forms | Winner |
|---|---|---|---|
| Workflow Automation | Yes | Limited automation | Jotform |
Jotform
Yes
Zoho Forms
Limited automation
Both tools have similar starting points at around $0/month.
Jotform is highly recommended for businesses that specifically need: extensive template library, strong customization and branding, effective payment options.
Zoho Forms is the better choice if your primary focus is: simple user interface, basic analytics, cost-effective for basic needs.
Jotform is the overall winner for small businesses due to its stronger integration capabilities and customization options.
See how Jotform and Zoho Forms stack up against other top tools.
We've compiled the ultimate buyer's guides comparing the top tools across every major B2B category. See how these platforms rank against the entire market.
Ready to decide?
Try one of the tools free today.