Last Updated: 2026-05-14
Which Forms & Surveys tool is right for your business in 2026? We compared 13 features across pricing, integrations, ease of use, and more.
"Jotform is an online form builder that allows users to create forms and surveys easily with a drag-and-drop interface, and offers various templates and integrations."
"Microsoft Forms is a simple, lightweight tool that allows users to create surveys and quizzes, collecting and analyzing responses with Microsoft 365 integration."
View Comparison For
🏆 Winner for Small Business
Jotform
Jotform is better suited for small businesses due to its extensive customization and templates.
🏆 Winner for Mid Market
Jotform
Microsoft Forms excels in mid-market due to its integration capabilities with existing Microsoft tools.
🏆 Winner for Enterprise
Jotform
Jotform outperforms in the enterprise segment due to offering comprehensive features and support.
13 features compared across 12 categories
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Drag-and-drop interface | Yes | Yes | Jotform |
| Pre-built templates | Hundreds available | Limited selection | Jotform |
Jotform
Yes
Microsoft Forms
Yes
Jotform
Hundreds available
Microsoft Forms
Limited selection
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Custom Branding | Extensive options | Limited options | Jotform |
Jotform
Extensive options
Microsoft Forms
Limited options
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Third-party integrations | Over 30 integrations | Seamless integration with Microsoft tools | Microsoft Forms |
Jotform
Over 30 integrations
Microsoft Forms
Seamless integration with Microsoft tools
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Conditional Logic | Yes | Yes | Jotform |
Jotform
Yes
Microsoft Forms
Yes
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Real-time collaboration | Yes | Yes | Jotform |
Jotform
Yes
Microsoft Forms
Yes
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Anonymous response collection | Yes | No | Jotform |
Jotform
Yes
Microsoft Forms
No
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Built-in analytics | Yes | Limited analytics | Jotform |
Jotform
Yes
Microsoft Forms
Limited analytics
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Free tier availability | Yes | Yes | Jotform |
Jotform
Yes
Microsoft Forms
Yes
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Payment acceptance features | Yes, via integrations | Limited payment acceptance | Jotform |
Jotform
Yes, via integrations
Microsoft Forms
Limited payment acceptance
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Mobile-friendly forms | Yes | Yes | Jotform |
Jotform
Yes
Microsoft Forms
Yes
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Multiple sharing options | Yes, several methods | Limited options | Jotform |
Jotform
Yes, several methods
Microsoft Forms
Limited options
| Feature | Jotform | Microsoft Forms | Winner |
|---|---|---|---|
| Customer support availability | 24/7 support | Business hours support | Jotform |
Jotform
24/7 support
Microsoft Forms
Business hours support
Both tools have similar starting points at around $0/month.
Jotform is highly recommended for businesses that specifically need: custom branding options, wide selection of templates, better analytics tools.
Microsoft Forms is the better choice if your primary focus is: integration with microsoft ecosystems, basic form functionality, user-friendly interface for quick setups.
Jotform is better suited for small businesses due to its extensive customization and templates.
See how Jotform and Microsoft Forms stack up against other top tools.
We've compiled the ultimate buyer's guides comparing the top tools across every major B2B category. See how these platforms rank against the entire market.
Ready to decide?
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