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CRM & Sales · 2026 Comparison

HubSpot vs Freshsales

Last Updated: 2026-05-14

Which CRM & Sales tool is right for your business in 2026? We compared 13 features across pricing, integrations, ease of use, and more.

HubSpot

CRM & Sales

"HubSpot offers a full stack of software for marketing, sales, and customer service. It provides tools for email marketing, content management, social media management, and analytics."

Visit HubSpot →

Freshsales

CRM & Sales

"Freshsales is a CRM software that includes built-in phone, email, activity capture and more, empowering sales teams to engage better with their customers."

Visit Freshsales →

🏆 Winner for Small Business

HubSpot

HubSpot excels due to its extensive free offerings and comprehensive contact management features.

✅ HubSpot is best for…

  • • Affordable CRM with free tier
  • • User-friendly interface
  • • Extensive integrations

✅ Freshsales is best for…

  • • Advanced lead scoring
  • • Comprehensive customer support
  • • Training resources

🏆 Winner for Mid Market

HubSpot

Freshsales edges out HubSpot with better lead tracking and customer support.

✅ HubSpot is best for…

  • • Customization options
  • • Strong sales automation
  • • Wide range of integrations

✅ Freshsales is best for…

  • • Excellent customer support
  • • Advanced lead scoring
  • • Smart insights

🏆 Winner for Enterprise

HubSpot

HubSpot leads in enterprise solutions with better customization and features for large teams.

✅ HubSpot is best for…

  • • Scalable solutions for large businesses
  • • Unlimited custom fields
  • • Advanced reporting capabilities

✅ Freshsales is best for…

  • • Competitive pricing
  • • User-friendly for teams
  • • Good lead tracking features

Pricing Plans

HubSpot Plans

Starter $45/mo
Professional $800/mo
Enterprise $3200/mo

Freshsales Plans

Growth $15/mo
Enterprise $69/mo

Feature Comparison

Feature Score Summary

13 features compared across 11 categories

11 HubSpot wins
0 Ties equal
2 Freshsales wins

CRM Functionality

2 features
Contact Management HubSpot wins

HubSpot

Robust

Freshsales

Comprehensive

Lead Scoring Freshsales wins

HubSpot

Basic

Freshsales

Advanced

Sales Automation

2 features
Email Sequences HubSpot wins

HubSpot

Yes

Freshsales

Yes

Workflow Automation HubSpot wins

HubSpot

Customizable

Freshsales

Pre-built templates

Reporting and Analytics

1 feature
Custom Dashboards HubSpot wins

HubSpot

Yes

Freshsales

Limited

Lead Management

1 feature
Deal Tracking HubSpot wins

HubSpot

Yes

Freshsales

Yes

Integration

1 feature
Third-party Integrations HubSpot wins

HubSpot

700+

Freshsales

500+

Pricing

1 feature
Free Tier HubSpot wins

HubSpot

Yes

Freshsales

No

Customer Support

1 feature
24/7 Support Freshsales wins

HubSpot

Limited

Freshsales

Yes

Mobile Access

1 feature
Mobile App HubSpot wins

HubSpot

Yes

Freshsales

Yes

Customization

1 feature
Custom Fields HubSpot wins

HubSpot

Unlimited

Freshsales

Limited

Email Features

1 feature
Email Tracking HubSpot wins

HubSpot

Yes

Freshsales

Yes

Account Management

1 feature
Multiple Users HubSpot wins

HubSpot

Unlimited

Freshsales

Limited

Frequently Asked Questions

Which is cheaper, HubSpot or Freshsales?

Freshsales is the cheaper option starting at $15/month, while HubSpot begins at $45/month.

Who is HubSpot best suited for?

HubSpot is highly recommended for businesses that specifically need: affordable crm with free tier, user-friendly interface, extensive integrations.

When should I choose Freshsales instead?

Freshsales is the better choice if your primary focus is: advanced lead scoring, comprehensive customer support, training resources.

What is the final verdict on HubSpot vs Freshsales?

HubSpot excels due to its extensive free offerings and comprehensive contact management features.

Want to see the bigger picture?

We've compiled the ultimate buyer's guides comparing the top tools across every major B2B category. See how these platforms rank against the entire market.

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