"Drift is a conversational marketing platform that helps businesses engage customers through chatbots and live chat on their websites."
Evaluating the right software in the Customer Support & Communications category is critical for modern businesses. Drift has established itself as a strong contender by focusing on resolving key operational bottlenecks.
Our Analysis: Intercom excels for small businesses with robust features and support. Intercom is the preferred choice for mid-market companies due to its extensive features.
See our head-to-head technical comparisons against alternatives.