Last Updated: 2026-05-14
Which CRM & Sales tool is right for your business in 2026? We compared 19 features across pricing, integrations, ease of use, and more.
"Make.com is an automation platform that allows users to connect apps and automate workflows without needing to write code."
"Salesforce is a leading CRM platform that provides a comprehensive suite of customer relationship management tools designed to streamline business operations."
View Comparison For
🏆 Winner for Small Business
Salesforce
Make.com is preferred by small businesses due to its lower pricing and user-friendly interface.
🏆 Winner for Mid Market
Salesforce
Salesforce has a clear advantage for mid-market companies, offering better reporting and customer support.
🏆 Winner for Enterprise
Salesforce
Salesforce is the better option for enterprises due to its extensive capabilities and customization options.
19 features compared across 19 categories
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Number of Integrations | 1,000+ | 3,000+ | Salesforce |
Make.com
1,000+
Salesforce
3,000+
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Workflow Automation Capabilities | Advanced | Basic | Make.com |
Make.com
Advanced
Salesforce
Basic
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Ease of Use | User-friendly | Moderate complexity | Make.com |
Make.com
User-friendly
Salesforce
Moderate complexity
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Reporting and Analytics | Basic | Advanced | Salesforce |
Make.com
Basic
Salesforce
Advanced
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Customer Support Options | Email and Chat | 24/7 Phone, Email, and Chat | Salesforce |
Make.com
Email and Chat
Salesforce
24/7 Phone, Email, and Chat
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Customization Options | Limited | Extensive | Salesforce |
Make.com
Limited
Salesforce
Extensive
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Base Price | $9/month | $25/month | Make.com |
Make.com
$9/month
Salesforce
$25/month
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Scalability for Growth | Moderate | High | Salesforce |
Make.com
Moderate
Salesforce
High
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Team Collaboration Features | Basic | Advanced | Salesforce |
Make.com
Basic
Salesforce
Advanced
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Mobile Application | Available | Available | Make.com |
Make.com
Available
Salesforce
Available
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| CRM Features | Basic | Comprehensive | Salesforce |
Make.com
Basic
Salesforce
Comprehensive
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Data Import/Export Options | Basic | Advanced | Salesforce |
Make.com
Basic
Salesforce
Advanced
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Data Security Features | Standard | High | Salesforce |
Make.com
Standard
Salesforce
High
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| API Access | Available | Extensive | Salesforce |
Make.com
Available
Salesforce
Extensive
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Training Resources | Limited | Comprehensive | Salesforce |
Make.com
Limited
Salesforce
Comprehensive
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| User Role Management | Basic | Advanced | Salesforce |
Make.com
Basic
Salesforce
Advanced
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Lead Management Features | Basic | Advanced | Salesforce |
Make.com
Basic
Salesforce
Advanced
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Email Marketing Tools | Basic | Advanced | Salesforce |
Make.com
Basic
Salesforce
Advanced
| Feature | Make.com | Salesforce | Winner |
|---|---|---|---|
| Accessibility Features | Basic | Advanced | Salesforce |
Make.com
Basic
Salesforce
Advanced
Make.com offers a free version, making it the most affordable starting point. Salesforce paid plans start at $25/month.
Make.com is highly recommended for businesses that specifically need: budget-conscious businesses, simple workflows, quick setups.
Salesforce is the better choice if your primary focus is: extensive integrations, automation-heavy processes, comprehensive support.
Make.com is preferred by small businesses due to its lower pricing and user-friendly interface.
See how Make.com and Salesforce stack up against other top tools.
We've compiled the ultimate buyer's guides comparing the top tools across every major B2B category. See how these platforms rank against the entire market.
Ready to decide?
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